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Privacy Policy
Last updated 15 September 2026
Kohwan (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us while planning and booking your Kashmir holiday.
1. Information We Collect
When you make an enquiry, booking or payment, we may collect your name, email address, phone number, billing details, travel dates, number of travellers and any preferences or special requirements you provide.
2. How We Use Your Information
- To process bookings, payments and confirmations
- To arrange hotels, transport, permits and activities on your behalf
- To respond to enquiries and provide on-trip support
- To send booking-related updates and, with consent, occasional travel offers
3. Sharing of Information
We share only the details necessary to deliver your trip with our trusted partners — hotels, houseboats, transporters and activity operators. We do not sell or rent your personal information to third parties.
4. Payments
Online payments are processed through secure, PCI-DSS compliant payment gateways (such as Razorpay). We do not store your full card or banking details on our servers.
5. Cookies
Our website may use cookies to improve your browsing experience and understand how the site is used. You can disable cookies in your browser settings at any time.
6. Data Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by writing to us at bhatadventuresportsgulmarg@gmail.com.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
Kohwan, Gondola Road, Near Ice Rink, Opposite Hotel Kolahoi Green Heights, Gulmarg, District Baramulla, Jammu and Kashmir – 193403 · +91 7889522554 · bhatadventuresportsgulmarg@gmail.com
Note: This policy is framed in line with Jammu & Kashmir Tourism guidelines and standard travel-trade practice. For any clarification, please contact us before booking.
