Cancellation Policy
Last updated 5 October 2026
We understand that plans can change. The following cancellation charges apply to confirmed bookings and are calculated on the total package value.
1. How to Cancel
All cancellation requests must be made in writing to bhatadventuresportsgulmarg@gmail.com. Charges are calculated from the date we receive your written request.
2. Cancellation Charges
| Days before travel | Cancellation charge |
| 60 days or more | 10% of package value |
| 60 – 45 days | 25% of package value |
| 45 – 30 days | 50% of package value |
| 30 – 21 days | Refund given, minus a cancellation fee |
| Less than 15 days / no-show | 100% (no refund) |
For cancellations 21 to 30 days before travel, see our Refund Policy: you get a refund minus a cancellation fee, on any package.
3. Non-Refundable Components
- Airfare and train tickets (governed by the carrier’s rules)
- Houseboat and hotel bookings during peak season and festivals
- Special permits, entry tickets and pre-paid activity charges
- Any advance already paid to suppliers on your behalf
4. Amendments
Date changes or amendments are subject to availability and any difference in tariff, and may attract a nominal amendment fee. We always try to accommodate changes wherever possible.
5. Cancellation by Kohwan
If a trip must be cancelled due to force majeure, heavy snowfall, road closures, natural events or government advisories, we will offer a reschedule or a refund of recoverable amounts (after deducting non-refundable supplier costs).
6. Refunds
Eligible refunds are processed as per our Refund Policy, typically within 7–14 business days.
Note: This policy is framed in line with Jammu & Kashmir Tourism guidelines and standard travel-trade practice. For any clarification, please contact us before booking.
